About Fort Point

Fort Point LLC is a privately owned professional staffing services company that recruits and matches highly skilled professionals with job opportunities.

When This Policy Applies

This policy applies to Fort Point’s collection, use, and disclosure of your personal information

Types of Personal Information We May Collect from You

• Contact information such as name, address, email address, and telephone number
• Resume/CV
• Professional experience, including employment and education history, degrees, security clearance information, work-related skills, awards, and honors, memberships
• Skills, experience, and proficiency in specific software tools
• Information you provide about others you would like us to contact, for example, referrals or references, or information regarding your emergency contacts
• Future employment preferences, including location, work environment, work schedule, career interests, and availability for new job opportunities
• Compensation and benefits requirements
• Citizenship and work authorization status

What Fort Point Does with the Information We Collect From You

• Use your contact information to reach out and communicate current and future job openings
• Build a profile of you as a potential candidate match for current and future job openings
• Track activity relating to Fort Point’s interactions with you as a candidate related to the candidate job placement cycle, including discovery, client submissions, candidate interviews, onboarding process steps, and documentation.

SMS Policy

This policy outlines the acceptable use of text messaging (SMS) for communication between Fort Point LLC and candidates during the recruitment process and candidate engagement via SMS responsibly and ethically.  We aim to ensure professional, respectful, and transparent communication and engagement while protecting candidate privacy and complying with regulations.  Our employees receive training on this policy and best practices for business text messaging.

SMS Consent is not shared with third parties.

By engaging in text message communication with Fort Point, you acknowledge that standard message and data rates may apply as per your individual mobile phone carrier plan. While we do not charge additional fees for sending or receiving text messages from our end, your carrier may charge you based on your specific plan details. We recommend checking your plan with your carrier for any associated costs before opting in to text message communication.

Opt-In and Consent:

We require clear and explicit consent from candidates before initiating text communication. This can be obtained through an opt-in checkbox on application forms, during phone calls or emails, or through a clear opt-in message with instructions to reply “YES” to confirm.  We will clearly identify ourselves as Fort Point in every text message and explain the purpose of the communication.  Candidates can opt out of future text messages at any time by replying “STOP” or through a designated unsubscribe link.

Recurring Message Disclosure:

Text messages are strictly limited to recruitment-related information, engagement, and updates, such as.

• Informing candidates about current job openings
• Evaluating your interest in a job that we skill-matched and/or checking your availability
• Scheduling interviews or assessments
• Sharing application updates (shortlisted, moved forward, etc.)
• Sending reminders and confirmations

By consenting to receive SMS from Fort Point, you are going to receive recurring messages.  Message frequency varies. At any time, you can unsubscribe/cancel or Re-subscribe/rejoin by texting “STOP” or “START” respectively.  You can also opt out of SMS related to a specific job or all SMS communications from Fort Point.

SMS Terms of Service:

• Cancellation: You can cancel the SMS service anytime by texting “STOP” to text messages from Fort Point. We’ll confirm your un–subscription via SMS, and you won’t receive further messages from us.
• Rejoining: To re-subscribe, text “START” to our 10DLC Number.
• Keyword Help: If you forget supported keywords, text “HELP” to a Fort Point text.  We’ll guide you on subscribing, unsubscribing, and other services.
• Privacy: For privacy inquiries, refer to our privacy policy.
• SMS Charges: Standard message and data rates apply.

Compliance with Regulations

We comply with all relevant laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. Our practices ensure that you can easily manage your preferences, and we provide clear instructions for opting in or out of our SMS notifications.

Dispute Resolution and Arbitration

By using our SMS notification service, you agree to resolve any disputes with Fort Point on an individual basis and not as part of a class or representative action. You waive the right to a trial by jury and agree that any claims will be resolved through final and binding arbitration. If you do not agree to these terms, please do not participate in the service.

Privacy and Data Security:

We value your privacy and are committed to protecting your personal information. We will not share your phone numbers or any other personally identifiable information with third parties without consent.  We do not sell, rent, or share your personal information with third parties for marketing purposes. We will share your information with third parties only as required by law, for billing and payment processing, or to fulfil our contractual obligations. All business-related emails, text messages, and recruiter notes may be archived for compliance and audit purposes, ensuring secure storage and access controls. Fort Point will take every precaution to prevent loss, misuse, unauthorized access, disclosure, or modification of your personal information under our control. However, systems and processes are generally not 100% secure all of the time, and Fort Point cannot guarantee absolute security.

Customer Care Contact:

If you need to reach out to us, please contact Fort Point using the following Email Address: info@ftpoint.net

Review and Updates:

This policy will be reviewed and updated periodically to reflect changes in technology, regulations, or best practices.  This policy complements our overall privacy policy and data protection practices.